Privacy policy

What you give us when you apply

When you fill in the application, you give us:

• Your first and last name, work email and phone number.
• Your store’s web address.
• Your average monthly revenue band.
• What you feel is holding your growth back, and anything else you choose to tell us.

If you book a strategy call, the scheduling tool receives the details it needs to book it, such as your name, email and phone number.

What we collect automatically

• How you found us: campaign tags in the link you clicked (UTM parameters), ad click identifiers such as fbclid and gclid, the referring site and the first page you landed on.
• How you use the site: pages and sections viewed, video plays and progress, buttons clicked, form steps reached, and your device type.
• Session recordings: we may use Microsoft Clarity to see how visitors move through the site, such as clicks, taps and scrolling. Form fields are masked, so recordings do not capture what you type.
• Standard technical data that every website receives, such as your IP address, browser type and the time of your visit.

Cookies and similar technology

We keep your campaign details in a first-party cookie named mc_attr for 90 days, and in your browser’s session storage. Your form answers are kept in session storage, so a reload does not wipe them.

Analytics and advertising tools that we load through Google Tag Manager, such as Google Analytics, Google Ads, Meta and Microsoft Clarity, may set their own cookies. You can block or delete cookies in your browser settings. The site still works without them.

How we use your information

• To contact you about your application by email, phone or text.
• To look at your store before your strategy call, and to run the call.
• To understand which pages, videos and ads work, so we can improve them.
• To measure our advertising, for example by telling an ad platform that an application or a booking happened.
• To keep the site secure and to filter spam.

Calls, texts and emails

When you apply, you ask us to contact you about your application. We may do that by email, phone call or text message. Message and data rates may apply. You can reply STOP to any text to stop texts, use the unsubscribe link in any marketing email, or write to support@mizcommerce.com.

Who we share it with

We do not sell your personal information. We share it only with companies that help us run our business, and only for that purpose:

• Our customer relationship management system, where applications are stored.
• Our scheduling tool, when you book a call.
• Analytics and advertising platforms, such as Google, Meta and Microsoft, to measure and improve our ads and site.
• Our hosting provider, which serves this website.
• Our payment processor, Stripe, if you join the program.

Under some US state laws, sharing data with advertising platforms to measure ads can count as “sharing” for targeted advertising. You can opt out of that at any time by writing to support@mizcommerce.com.

We may also disclose information if the law requires it, or to protect our rights and the safety of others.

How long we keep it

We keep application details for as long as we need them to follow up on your application and to work with you if you join the program. After that, we delete them or keep them only in a form that no longer identifies you, unless the law requires us to keep them longer.

Your choices and rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, including California and other US states, you may have further rights under local law. We will not treat you differently for using them.

To make a request, write to support@mizcommerce.com. We may need to confirm your identity before we act on it.

Security

We use reasonable safeguards to protect your information, and we limit access to the people who need it. No method of sending or storing data is perfectly secure, so we cannot promise absolute security.

Children

This site is for businesses. It is not directed to anyone under 18, and we do not knowingly collect information from children.

Where your information is processed

We are based in the United States, and your information is processed and stored in the United States.

Changes to this policy

If we change this policy, we will update it on this page and change the date at the top.

Contact

Questions about your privacy? Write to support@mizcommerce.com. Miz Commerce, New York.